Shipping & Returns
Shipping
Processing time
Most orders are processed and packed within 3–5 business days. Custom orders may require additional lead time — we'll communicate any delays before your order ships.
Delivery time
Standard domestic shipping typically takes 5–7 business days after dispatch. Total delivery time is generally 1–2 weeks from order date depending on your location within the US.
Shipping coverage
We currently ship within the United States only. We do not offer international shipping at this time.
Shipping rates
Shipping rates are calculated at checkout based on order weight and destination. We work to keep shipping costs as fair as possible.
Returns
What we accept
We accept returns on unfinished, unmodified legs only, within 30 days of delivery. The legs must be in their original condition — no stain, paint, cutting, drilling, or other modification.
What we do not accept
We do not accept returns on finished legs (stained, painted, clear coated, or otherwise modified). We do not accept returns on custom orders. No exceptions — this policy allows us to keep our prices low for all customers.
Return shipping
The customer is responsible for return shipping costs. We recommend using a trackable shipping method. We are not responsible for lost return packages.
How to start a return
Contact us at vdbn12345@gmail.com with your order number and reason for return. We will provide return instructions within 2 business days.